This morning I got notification that my Naked DSL line has been successfully provisioned (I’m one step closer to being connected at home once more). I wanted to make some minor changes to my account so I gave the ISP a call and quoted my account username. As with most phone services they wanted to verify who I was so they asked for my account password. I never like giving out my password, over the phone, email or IM, so I said that I was uncomfortable with this form of security check. To which they responded “I have the password in front of me, I just want to verify who you are”.
Argh, you mean they store passwords in clear text???? I hope they don’t do that with my credit card details that they use to bill me each month!